1. Data Controller
As Yolzz, we act as the data controller in the processing of your personal data in accordance with Turkey's Personal Data Protection Law (KVKK No. 6698).
2. Personal Data We Process
When you use our website, make a booking or contact us, the following categories of personal data may be processed:
- Identity information: First name, last name, national ID number, date of birth
- Contact information: Email address, phone number, postal address
- Driving licence details: Licence number, date of issue
- Payment information: Billing address, last four digits of credit card (full card details are never stored)
- Transaction information: Booking history, preferred vehicles, use of promotions
- Technical data: IP address, browser information, device type, time of visit
3. Purposes of Processing
Your personal data is processed for the following purposes:
- To complete car rental reservations
- To send booking confirmations, cancellation and modification notifications
- To process payments
- To fulfil our legal obligations (invoicing, tax, etc.)
- To provide customer support
- To send promotional and discount notifications (subject to your explicit consent)
- To analyse website usage statistics and improve our service
4. Third Parties With Whom Data Is Shared
Your personal data may be shared with the following parties within the scope of Articles 8 and 9 of the Personal Data Protection Law (KVKK):
- Partner car rental suppliers: The supplier fulfilling your reservation
- Payment service providers: iyzico, bank virtual POS systems
- Authorised public authorities: In the event of a court order or legal obligation
- IT service providers: Server hosting, email delivery services
5. Methods and Legal Basis of Data Collection
Your data is collected through our website, mobile application, contact forms, customer service telephone line and email. The legal bases for processing are: performance of a contract, fulfilment of legal obligations, our legitimate interests, and your explicit consent.
6. Your Rights Under the Personal Data Protection Law
Under Article 11 of the Personal Data Protection Law (KVKK No. 6698), you have the following rights:
- To learn whether your personal data is being processed
- To request information if your data has been processed
- To learn the purpose of processing and whether it is being used accordingly
- To know the third parties to whom your data has been transferred, domestically or internationally
- To request correction if your data is incomplete or inaccurate
- To request erasure or destruction of your data under the conditions set out in Article 7 of the KVKK
- To request that the above actions be notified to third parties to whom your data has been transferred
- To object to a decision made solely by automated systems that has an adverse effect on you
- To claim compensation if you suffer a loss due to unlawful processing of your data
7. How to Submit a Request
To exercise your rights, you may send an email to info@yolzz.com or contact us through our contact page. Your request will be reviewed within 30 days.
Last updated: 2026